Outlook - Advanced

This course is designed for participants who have some experience in working with Microsoft Outlook.  It aims to increase your productivity by providing the skills and knowledge about the more advanced features and concepts associated with Microsoft Outlook.  At the completion of this courseware participants should be able to:-

• get the most out of  e-mail;
• sort and manage your mail folders;
• customise e-mail stationery and formatting;
• use Outlook Contacts to record details of all interactions with a contact;
• schedule and organise meetings using Outlook;
• assign work to team members using task requests;
• record and manage your activities using the Outlook Journal;
• use Outlook's note taking facility.

Duration:  1 Day but often delivered over 2 Half Days or Evenings
Course Materials:  You will receive a course disk and a comprehensive workbook